I, Macau

Quick recap.

Picked up the wife on the way to the airport on Friday evening: a weekend getaway to Macau (Macao)! She says she read on the internet that the Macao Airport is closed due to inclement weather, but called the airline and they said it's business as usual for our 8:20pm flight.

We get to the airport, and get this at the check-in counter:

"The Macau airport is closed right now due to bad weather, so we are unable to check you in. We don't have more information at this time, sorry. Here are some vouchers for Burger King, so please go have a bite to eat, and check with us again at 7:10."

That sucks. We cram into BK with the other 200-300 people who have flights bound for Macau.

7:10pm rolls around, we go back and they have no definite news. One lady (leading a tour group) is livid, gathers up a lynch mob, arguing loudly, demanding all sorts of compensation. A group of uneducated people who don't understand how customer service works (nor the concept of disempowerment) start complaining loudly too, yelling at the top of their lungs at the messenger.

I watch and take pictures from a distance. We call the travel agent and the Venetian in Macau to explore alternatives: maybe take the trip later, or have part of the pre-paid fees refunded if things don't go our way, to no avail. The angry mob subsides, and about 30 minutes later, police and security arrive to a calmed crowd lining up in orderly fashion.

We get on the earlier of two re-routed flights, taking off at 11:30pm. Free shuttle busses to/from the Venetian ended at 11:30pm, so we take a cab to the hotel.

We're in the hotel by 2am, where they tell us they have no more suites with king beds and are upgrading us for free to a two-bed suite. Turns out, "upgrade" in this instance means "trade your single king bed for two queen beds which are in no way better (though not worse either).

Shower, and sleep by 3am. Weather forecasts rain for the next day too. Lovely.

On another note, these love handles are getting out of hand. I'm a cow. The crash diet starts today.

1 comment:

Sienca said...

> Picked up the wife on the way to the airport on Friday evening:

Congrats! =)