Wedding Photos Everywhere

If you didn't already know, we're having major issues with our photographer and the fact that he lost key parts of our wedding photos to a corrupted memory card. Basically, we lost pictures of:

- ceremony (vows, exchanging rings, kiss, and the recessional)
- group photos @ staircase
- photos @ church across the street
- group photos in front of hotel (both families)
- photos in garden area behind church

This has been amplified by him formatting and reusing the card (probably out of inexperience with how to deal with data loss), so of those lost photos, he was able to recover only 35. To add pressure to the situation, Jiro remained rather silent and somewhat uncooperative in the aftermath, and didn't even bother to offer some token refund or discount!

Don't even get me started.
I'm livid enough already.

He's come back with justifications and a "let's focus on the positive" which is all fine and dandy, but the long and short of it is that we are missing photographic memory chunks out of important parts of the day from him.

And now, everywhere I look -- photography blogs, photo frame sample images, posters on the street -- I see wedding photos. And they only serve as a stinging reminder of what I don't have from my own day.

At least I got the girl.


miscmusings said...

my friends were saying he should refund you the whole amount! You shouldn't have to pay for the package you never got!

Fumbling said...

I'd get a refund or take him to small claims court. And in parallel I'd get someone to kick his cocky ass. When I got that email from you I was super pissed!

Ben said...

I'm so tired of dealing with this reality that I'd just like to run and hide in some sitcom world for a while.

I'm trying to be extra fair in assessing what he can actually produce in the end. I haven't come out and demanded a refund or discount yet, but have definitely left wide-open hints that it's in his court to do the right thing.

Let's see if things go well, or I have to call some Guido's to "resolve the matter".